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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Arnold S

April 8, 2025

5  out of  5
rating by Arnold S
"Travis, Allison and the whole Byron Eckols State Farm team have been extremely helpful in help me manage my insurance needs."
We responded:
"We appreciate you, Arnold! Your feedback keeps us motivated to continue providing great service. Thanks for being part of our insurance family! "
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Larry Holt

April 8, 2025

5  out of  5
rating by Larry Holt
"Ally is fantastic ! Ally always is in a nice mood and helps us walk thru issues or changes as needed."
We responded:
"Thank you, Larry, for your kind words! We're thrilled to hear that Ally has been able to assist you so effectively and with such a positive attitude. We appreciate your feedback and look forward to continuing to serve you."
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Jared Taibi

April 8, 2025

5  out of  5
rating by Jared Taibi
"I really have enjoyed working with the folks here, especially Allison and Travis. Travis took time to understanding our insurance needs and designing a policy to fit. Allie is great at reaching out and informing us of updates and changes. I think the pricing is fair and beats the competition. Thanks!"
We responded:
"It’s wonderful to hear such positive feedback, Jared! We take great pride in making insurance simple and personalized for our clients. We’re so glad you had a great experience, and we’re always here to help! "
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Jennie Ringelman

April 5, 2025

5  out of  5
rating by Jennie Ringelman
"I highly recommend the Byron Eckols State Farm Office and their agent Melinda. After a hail storm last May that damaged two of our properties, Melinda provided excellent assistance in navigating our claims. She was very conscientious in keeping in touch. After running into ongoing snags with the adjuster handling our claim, I visited with Melinda and she made all of the necessary contacts to facilitate the resolution we needed. We had "hit a brick wall" with the adjuster and Melinda took care of us. We have had State Farm insurance for nearly 50 years in a number of states in which we have lived. We have always had excellent, personal service. The service Melinda provided to us was no exception. Thank you Melinda!"
We responded:
"Thank you so much, Jennie! We really appreciate your kind words and for sharing your experience with us. It’s wonderful to hear that Melinda was there for you during a tough time. Your trust in State Farm means the world to us, and we’re always here to help whenever you need us!"
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Kristin Taibi

April 4, 2025

5  out of  5
rating by Kristin Taibi
"I have enjoyed working with Stare Farm and have had a good experience working with Allie. She has always been very informative, personable, and friendly to chat with."
We responded:
"Thank you, Kristin, for your thoughtful words and for sharing your experience with us. We're delighted to know that Allie has been both informative and friendly in your interactions. We look forward to continuing to serve you!"
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joanna booth

April 4, 2025

5  out of  5
rating by joanna booth
"State Farm quality means they take care of our claims, without delay or argument. Melinda and Allie patiently educate me on what I don't know and make changes to my policy in real time, as my life and needs change. In the last year I have had a roof claim, 3 life insurance policies and two vehicle changes.The price is always a good deal for the service I receive. My loyalty to this company is well founded. Thank you!!"
We responded:
"Thank you for being a member of our State Farm family! We appreciate your feedback."
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Jesse Parraine Russell

March 28, 2025

5  out of  5
rating by Jesse Parraine Russell
"My husband and I live almost half the time in Wimberley, TX where we enjoy the fabulous fun of the Hill Country. We met with Travis at this State Farm office of Byron Eckols. We have been so happy working with these good folks and have now mioved to this office with ALL our insurance needs: homes, vehicles, property. They've been wonderful and we feel a great deal of security knowing we've secured reliable protection and enjoy the responsive support from Byron, Travis, and Allison for all our needs. Great people! Highly recommend!"
We responded:
"Thank you, Jesse, for your wonderful feedback! We're thrilled to hear that you and your husband feel secure and supported with our team in Wimberley. We truly appreciate your recommendation and look forward to continuing to serve all your insurance needs. "
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Greg Clark

March 26, 2025

5  out of  5
rating by Greg Clark
"Byron and his team at State Farm in Wimberley are on top of it. They always answer the phone and help me with my questions. Don't stress with those other companies, just stay local and be taken care of!"
We responded:
"At our agency, we believe great insurance starts with great relationships. Thanks for letting us be part of your journey, Greg—we’re always here for you!"
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Nick Smith

March 25, 2025

1  out of  5
rating by Nick Smith
"I called Byron Eckols State Farm office in Wimberley, TX to manage my insurance premiums. The receptionist "Allie?" was rude, condescending and likes to talk over people... I called USAA, cancelled State Farm and now I'm saving over $330/month on insurance premiums. Thanks Allie!"
We responded:
"Hi Nick, I am sorry to hear you had a bad experience with my agency. I take feedback very seriously and apologize for any negative interaction. "
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David Glenn

March 17, 2025

5  out of  5
rating by David Glenn
"Travis Wheeler at Byron Eckols' State Farm Agency has been most helpful in shifting my auto and home owners insurance. Initially Travis did a comparison of costs and explaining the benefits of SF policies. Travis continued his assistance helping me install and learn my "Safe and Save" device. Most recently he was very prompt in coordinating my SF Homeowners coverage with my mortgage company. Thank you Travis for making me feel comfortable and personally represented at my new "insurance partner". David Glenn"
We responded:
"We strive to make insurance simple and stress-free, and we’re thrilled to hear we did just that for you, David! Let us know if we can help with anything else. "
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Paul Swanston

March 13, 2025

5  out of  5
rating by Paul Swanston
"In a world of automation and dehumanization, the team at Byron Eckols bring old school, white-glove, personalized service to an industry that can otherwise seem commoditized."
We responded:
"Thank you, Paul, for your kind review! We're glad our personalized service made a difference. Your feedback inspires us to keep delivering exceptional service. If you need anything, don’t hesitate to reach out."
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Mar Man

February 18, 2025

5  out of  5
rating by Mar Man
"Travis was very professional and gave me clear information and understood what I wanted and what he could provide. I will gladly give him a thumbs up in service."
We responded:
"We appreciate your support, Mar Man! Ensuring our clients receive top-quality service is always our priority, and we’re so pleased to hear we could assist you. If you ever have any questions, we’re just a phone call away! "
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Richard Palmer

February 5, 2025

5  out of  5
rating by Richard Palmer
"Byron Eckols State Farm Insurance in Wimberley TX have always treated and taken care of needs with my Auto, Life, RV Insurance in such a Competent and Professional way and am very glad/ lucky to have them. Byron,Melinda,Travis all his employees really do care about his clients- policy holders! They are 10 Star not 5 Star on the Charts. Thank Ya'll Richard Palmer."
We responded:
"Richard- thank you for your kind words and for sharing your positive experience with us. We're thrilled to hear that our team has met your expectations. Your satisfaction is our priority, and we appreciate your trust in us. "
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Heather Johnson

February 4, 2025

5  out of  5
rating by Heather Johnson
"Once again, Travis has gone above and beyond to make sure we are comfortable and well informed about our life insurance products."
We responded:
"Thank you!!!"
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Tyler Rodriquez

January 31, 2025

5  out of  5
rating by Tyler Rodriquez
"Great customer service along with an abundance of knowledge to help your decision making for policies an easier experience."
We responded:
"Thank you for your wonderful feedback and the perfect rating! We're thrilled to hear that our customer service and expertise made your experience easier. Your satisfaction is our priority, and we look forward to assisting you with your insurance needs in the future."
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David Yeargin

January 29, 2025

5  out of  5
rating by David Yeargin
"It has been a great experience dealing with Travis! Fabulous customer service!!"
We responded:
"Thank you for sharing your positive experience with Travis. "
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John Still

January 27, 2025

5  out of  5
rating by John Still
"I've been dealing with Travis for about two years and became a State Farm auto insurance customer today. Travis has been diligent in following up with me every renewal period and asking if he can bid. Today, Travis & State Farm saved me money and I moved to State Farm. Travis returns phone calls, answers emails, and is willing and able to walk you through a policy and explain coverages. I recommend that you give Travis an opportunity to bid on your insurance as well."
We responded:
"Thank you for your wonderful feedback and for choosing us for your auto insurance needs. We're thrilled to hear about your positive experience with Travis. Your recommendation means a lot to us, and we look forward to serving you in the future."
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Connie Bell

January 16, 2025

5  out of  5
rating by Connie Bell
"My agent Travis always greets me with a smile, even knowing that I am on a mission. I always appreciate his time and patience and the way he explains what he is doing and why. Why go anywhere else!"
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Travis. Your satisfaction is our priority, and we're glad to have you with us. We look forward to continuing to serve your insurance needs."
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Kenneth Dingle

January 16, 2025

5  out of  5
rating by Kenneth Dingle
"Wow! What great customer service we received! Travis took the time to explain the coverages available to us and helped us arrange a comprehensive coverage plan to protect our home, vehicles, and other assets. Highly recommend! Thanks!"
We responded:
"Thank you for your glowing review! We're thrilled to hear that Travis provided you with excellent service and helped you find the right home and vehicle coverage. Your recommendation means a lot to us."
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Susan Henry

January 15, 2025

5  out of  5
rating by Susan Henry
"Travis is extremely competent and knowledgeable. He has a very professional yet personable approach."
We responded:
"We greatly appreciate your 5-star review, Susan. Thank you for your wonderful feedback about Travis. We are thrilled to hear that you found his approach both professional and personable. "
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Debbie Egan

January 11, 2025

5  out of  5
rating by Debbie Egan
"Travis is a great agent. He listens, suggests and helps us make good decisions."
We responded:
"Debbie, thank you for your wonderful feedback! We're thrilled to hear that Travis has been able to assist you effectively. "
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Terry Jordan

January 3, 2025

5  out of  5
rating by Terry Jordan
"Stopped by to get quotes on home and auto insurance. Travis Wheeler was very good at explaining options without pressure, and in the end, I made the switch to State Farm with more coverage for the same price as my former Allstate insurance. I like that I now have a local agent, and one who supports the community."
We responded:
"Thank you for your wonderful feedback. We're thrilled to hear that Travis provided excellent service and that you're pleased with your switch to State Farm for your home and auto insurance needs. Having a local agent who supports the community is something we truly value. Welcome to our State Farm family!"
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JS Coble

December 11, 2024

5  out of  5
rating by JS Coble
"This office is well run. I worked with Travis Wheeler, who was very knowledgable and professional."
We responded:
"We're delighted to hear about your positive experience with Travis. Our team strives to provide knowledgeable and professional service, and your feedback is greatly appreciated. We look forward to assisting you again in the future."
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John Coble

December 6, 2024

5  out of  5
rating by John Coble
"I would highly recommend Byron Eckols at State Farm. His representative, Travis, did a wonderful job helping me switch over my auto insurance to State Farm, and he was able to offer me maximum coverage at a reasonable price."
We responded:
"Thank you, John, for your kind words and recommendation. We're delighted to hear that Travis provided excellent service and helped you find the right coverage. Your satisfaction is our priority, and we appreciate your trust in our agency!"
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Samuel Ellisor

December 4, 2024

5  out of  5
rating by Samuel Ellisor
"Travis was a huge help, and took the time to walk me through the whole process and make sure I was getting everything I needed. I never felt pressured or shanghaied into anything, and came away happy"
We responded:
"Thank you, Samuel! We're thrilled to hear that Travis provided you with excellent service and made the process smooth and pressure-free. Your satisfaction is our priority, and we're glad you came away happy."