State Farm® Insurance Agent Byron Eckols
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Leo Goldberg
September 25, 2024
"The customer service is fantastic. I had a hail storm claim recently.Byron and State Farm made the whole experience less stressful."
"Thank you, Leo, for your kind words. We're delighted to hear that Byron and our team could make your hail storm claim experience less stressful. Your satisfaction is our top priority, and we appreciate your trust in us."
Marion O'Connor
September 24, 2024
"I’m not normally someone who posts reviews but I have to make an exemption. Everyone in Byron Echols State Farm office is exceptional ! I have been with State Farm for over 50 years in many different parts of the country and the office staff here in Wimberley is A+. Extremely friendly and explaining everything to me in detail. They are a staff who definitely goes above and beyond."
"Thank you for your kind words, Marion! We're thrilled to hear about your positive experience with our team. Providing exceptional service is our top priority, and we appreciate your loyalty over the years."
charity means
September 17, 2024
"Love these guys they are the best! I've been using Mr.Eckols office forever and so have my parents. Great people, top customer service every time."
"Thank you, Charity! We're thrilled to hear that you and your family have had such positive experiences with our office. Your kind words about our team and customer service mean a lot to us. We look forward to continuing to serve you!"
Cindi Leveridge
September 15, 2024
"Dawn had the answers I needed and was able to make the transition for both auto and home insurance seamless. I appreciate that."
"Thank you, Cindi! We're thrilled to hear that Dawn was able to assist you effectively and make your transition to our auto and home insurance seamless. Your appreciation means a lot to us."
Paula Conley
September 11, 2024
"I just paid my homeowners insurance for the coming year. Yes, it was more than last year, even more than I had anticipated it to be. I wasn’t unreasonably shocked by this because I understand all the natural tragedies that are taking place in our country - fires, storms, flooding, it goes on and on. This isn’t my fault - I’m a very good client - I follow all the rules and do what I need to do. And I understand it isn’t my insurance agent’s fault either! He didn’t ask for or encourage any of these tragedies. I know I could probably shop around and find a policy that was marginally less than what I just paid. But I won’t do that because I want an agent like Byron Eckols who knows me, that knows my circumstances, that says “hello” to me at H‑E‑B and asks about my mother who lived with me before she passed. I know if I need anything, I can call or walk into their office and I will be given the help I need to solve my issues. THAT is what means a lot to me and THAT is why I will stay with Byron Eckols’ State Farm even if I wish my bill was less! I understand and I appreciate their service and care."
"Thank you for your feedback! We appreciate the time you took to leave a review. If you need anything else, don't hesitate to call the office. - Byron"
Angel Sosa
August 23, 2024
"Honestly, I have nothing but fantastic things to say about my experience with Statefarm! My friend Melissa talked me into switching over from Geico and not only was it cheaper, but the staff over here at Bryom Eckols is so spot on!!! From totaling out my motorcycle to even just simply swapping policies.(which i do often) Travis has made my life such a breeze, always leaving me sure that I made the right decision! even if I didn't know something, he'd take the time to explain it so I could understand! They'll take care of you here that's for sure, I couldn't be any happier with a insurance company who does treat you like family!!! best 5 years I ever had! Kudos yall 👏"
"Thank you, Angel, for your kind words! We're thrilled to hear about your positive experience with our team, especially Travis. Your satisfaction and trust mean the world to us. We look forward to continuing to serve you for many more years!"
Linda Wheeler
August 21, 2024
"The entire staff has been outstanding in helping me process claims and receive payment for recent hail damage. Special thank you to Travis."
"Thank you for your kind words! We're delighted to hear that our team, especially Travis, could assist you with your hail damage claims. Your satisfaction is our priority, and we appreciate your trust in us."
Stephen Whittaker
August 17, 2024
"Going on fixed income and need to cut back a bit. Travis helped out, saved us money by putting home, truck and camper together. Peace of mind!"
"Thank you! Best of luck with your home building process. We'll be here if you need anything else."
Benita Temple
August 8, 2024
"My new agent, Travis Wheeler, with Byron Eckols State Farm Insurance was most helpful, kind, and knowledgeable in going through the process of switching insurance companies and comparing insurance plans. Travis answered all my questions and concerns. I felt comfortable about my decision to switch to State Farm Insurance."
"Thank you, Benita, for your kind words! We're delighted to hear that Travis provided you with excellent service and made your transition to State Farm smooth and comfortable. Welcome to our State Farm family!"
Kathie Carlson
August 7, 2024
"Travis Wheeler provided us great service by explaining the policies, premiums and responding in a timely manner."
"Thank you, Kathie, for your kind words! We're delighted to hear that Travis provided excellent service and clear explanations. Your satisfaction is our priority, and we appreciate your feedback."
PWR
August 1, 2024
"Very fortunate to have good customer service by the front office. Instrumental in my new car purchase. I needed things done fast and competently. mission accomplished. 💥🇺🇸"
"Thank you! We're thrilled to hear our front office team provided the prompt and competent service you needed for your new car purchase. Your satisfaction is our priority. Congratulations on your new car!"
Kevin Johnson
July 19, 2024
"Travis did an excellent job explaining and adjusting our coverages as well as educate us on the Drive Safe and Save app."
"Thank you, Kevin! We're thrilled to hear that Travis provided excellent service and helped you understand your coverages and the Drive Safe and Save app. Your satisfaction is our priority."
Nancy Turner
June 28, 2024
"I switched to State Farm to bundle my vehicle and homeowner's insurance and saved so much money! Dawn was wonderful to work with, was never pushy, just supplied what I needed to make my choice and was such a pleasure to work with."
"Thank you for choosing us to bundle your insurance policies, Nancy! We're thrilled to hear about your positive experience with Dawn. We appreciate your kind words and look forward to continuing to provide excellent service."
Amy Milligan
June 26, 2024
"Travis was very professional and easy to talk to. Very informative and able to answer all of questions. On top of his excellent customer service, he was able to save us hundreds of dollars by switching to State Farm."
"Thank you for sharing your positive experience with Travis! We are thrilled to hear about the savings and exceptional service you received. We appreciate your trust in our agency."
Ryan Rimmer
June 18, 2024
"Travis made me feel like a long time friend/customer the first time I talked with him. My wife and I were in a tough spot with our previous insurance company and found ourselves in need of new home and auto insurance. I contacted State Farm and Travis called me back within the hour. He was easy to talk to and made me feel like I came to the right place. 😎"
"Thank you for sharing your positive experience with Travis! We are thrilled to hear that he provided you with excellent service and made you feel valued. Welcome to the State Farm family!"
Lauren Barrow
June 7, 2024
"I had a very awful experience with State Farm. I only made one claim with them, and they were extremely difficult and not helpful throughout the process. I hit a deer on my driver side front bumper, which caused damage to the bumper, but also caused the passenger side headlight bulb to go out. There was no physical damage you could see to the passenger side headlight, however before I hit the deer it was working. Upon impact, several warning lights turned on, one of which was for the passenger side headlight. I explained this to them over and over, but they requested a diagnostic to prove it was from the deer, which wasn't possible to do. And they knew that. They ultimately would not provide payment for my headlight bulb to be replaced, and now I'm currently driving an unsafe vehicle until I can get it fixed. Thanks a lot State Farm."
"Lauren, We're sorry about your accident and we take your feedback very seriously. Our agency is not involved in the settlement of claims - the Claims Department has extremely strict guidelines it has to follow in the process of settling claims. Please reach out to our office directly if there is anything else we can help you with."
J. Reimer Fishing
May 22, 2024
"Always a pleasure dealing with Travis and the folks over at Byron Eckols! Thank You!"
"Thanks so much for taking the time to leave feedback! We know that trying to find insurance can often be an "oar-deal." We're thrilled to have Travis on board. Welcome to the State Farm family!"
Harry Callahan
May 9, 2024
"My wife and I recently built a house in the Canyon Lake area. I spoke to several companies about insurance for our home and automobiles. Out of all the insurance agents (independent or other companies) Travis Wheeler of Byron Echols’ State Farm was by far the best. Travis sat down with me and took the time to understand our situation and needs. He helped me get the proper insurance for my house, tractor, trailers and automobiles. Thanks to Travis I can rest easier knowing that I am properly insured. I would highly recommend contacting him for your insurance needs."
"Thank you for sharing your positive experience with Travis! We're thrilled to hear he provided you with excellent service and tailored insurance coverage. Your recommendation means a lot to us. Thank you for choosing our agency!"
Sabrina Ringen
May 6, 2024
"Travis was great for switching my insurance! Went over everything in great detail and got back to me in a very quick timely manner."
"Thank you for sharing your positive experience, Sabrina! We're glad Travis provided you with excellent service and made the insurance switching process smooth for you. We appreciate your feedback!"
Kate Robbins
March 28, 2024
"I had a great experience with Travis. He is professional and thorough. I highly recommend him."
"Thanks for taking the time to let us know!"
Bryianna Morse
March 28, 2024
"travis is the one who helped me get state farm and he was super nice and answered all my questions i had and just made me feel welcomed to state farm as a costumer and got me and my finance the best quote as young drivers!"
"Thank you for letting me know about your experience. We're blessed to have Travis on our team! Welcome to the State Farm family."
Mitch Speicher
March 13, 2024
"Travis was great to deal with - timely responses, knowledgeable, and friendly."
"Thanks for taking the time to leave feedback! Don't hesitate to reach out anytime."
Becky Klein
March 13, 2024
"Travis Wheeler was exceptionally patient, personal, and responsive. State Farm was able to save us significant money compared to my incumbent insurer. And it was easy to switch over. Highly recommend Staye Farm, and Travis in particular."
"Thanks for taking the time to leave such kind words! Welcome to our State Farm family."
Linda Lunney
February 26, 2024
"Travis was a pleasure to work with. He was friendly and knowledgeable. Answered all our questions."
"Thanks for taking the time to leave feedback. Don't hesitate to reach out any time you need anything! "
Kathleen Capps
February 16, 2024
"Melinda was more than patient and kind! Very helpful and very informative. Ali is awesome too! These girls are awesome!!!!"
"Thanks so much for taking the time to leave feedback. We're here any time you need us!"