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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


November 21, 2023

5  out of  5 rating by ZORAYA EASLEY
"Insurance, can't afford to live without it, but can't afford it? Call Travis at State Farm. Travis is great, helpful, informative, honest and has jokes! With the time he took to get to know our household, our needs and financial situation he was able to save us about $2,000 from the other company's renewal and compared "re-quote". I'm covered with home, auto, boat and umbrella insurance at a rate we can afford with a little extra in the bank for the grandkids Christmas. Thank you Travis and State Farm!"

Jill Stauffer

November 20, 2023

5  out of  5 rating by Jill Stauffer
"Travis Wheeler... Well done sir! Travis is a true pro when it comes to service and personality. In fact, from the moment I walked into the Byron Eckols insurance building, I was treated like I mattered. From the front desk to the nitty gritty of navigating the ins and outs of insurance coverage, I felt like I mattered and was not "sold" insurance but "covered" if something goes wrong. The icing on the cake is that we saved on our premiums and have better insurance. Thank you, Travis!"

Arlette Rocha

November 8, 2023

5  out of  5 rating by Arlette Rocha
"I had the pleasure of working with Travis at State Farm, and I must say he was incredibly considerate. Travis went above and beyond to ensure I had the right insurance coverage for my needs. He patiently answered all my questions and took the time to explain everything clearly. His attention to detail and commitment to customer satisfaction were truly impressive. I highly recommend Travis to anyone seeking exceptional service and a caring agent at State Farm."

Matthew Lundgren

November 6, 2023

5  out of  5 rating by Matthew Lundgren
"These folks are fantastic! Had an issue with roadside rescue and got super frustrated. Called into the agency and got Melinda. She immediately took control of the situation and provided me with a super awesome fix. During my call with Melinda, my agent Travis was texting me making sure I was fully updated and satisfied. They went above and beyond. Definitely worth the money for the amazing service and dedication to my family and our needs."

Tim Rush

November 1, 2023

5  out of  5 rating by Tim Rush
"Melinda, Was very polite and helpful with my wife and I on getting a bond title for a vehicle. This is an overly complicated process. Her knowledge and experience provided us the steps needed, with incredible detail to accomplish this task. She made our experience very pleasant and non-stressful. Thank you! Melinda And State Farm"

Rico Mundo

October 31, 2023

5  out of  5 rating by Rico Mundo
"Melinda Hager-Tashnek has been handling my insurance for years. Besides being informative, thorough and competent, she is very personable. In a high-tech digital world, we deal with an inordinate amount of menus and agents reading from scripts. To be able to communicate with an intelligent, informative and caring human being makes the process much easier."

This Much Productions

October 27, 2023

5  out of  5 rating by This Much Productions
"Byron was so patient and thorough. I'm so happy I switched to State Farm"

Janice Butler

October 25, 2023

5  out of  5 rating by Janice Butler
"If I could rate my experience a “10” I would. Travis was extremely helpful. He walked me carefully through the process. Having not ever had the experience of getting insurance myself, I appreciated his patience and his clear explanations. The process went very smoothly and I would recommend Travis to anyone in need of insurance"

Carroll Wilson

October 10, 2023

5  out of  5 rating by Carroll Wilson
"I've moved all my insurance to Byron Eckols. My agent, Dawn, was most patient and explained everything to me. The rates were great. What more can I say?"

Caroline Kelly

October 4, 2023

5  out of  5 rating by Caroline Kelly
"Travis Wheeler is such a pleasure to work with! We felt comfortable the moment we walked into their office. All details were explained so we could understand them. Our questions were fully answered in a way that we understood. I think this is the beginning of a long relationship!"

David Wright

September 22, 2023

5  out of  5 rating by David Wright
"Melinda has been great to work with in this difficult time after my wife's accident. So helpful and cheerful and very pleasant to talk to"

Tara Dankof

September 21, 2023

1  out of  5 rating by Tara Dankof
"If I could give negative stars, I would. The worst experience I’ve ever had with a company."

Bryan Barber

September 15, 2023

5  out of  5 rating by Bryan Barber
"Can't think of a better insurance agency to use or a better reason to give 5 stars than SERVICE!! When you call it doesn't matter who answers Dawn, Ally, and Melinda to name a few. Always answer always super helpful!"

Kris Turner

September 14, 2023

5  out of  5 rating by Kris Turner
"I just want to say that the personal service we have received from Byron Eckols and his team has been outstanding! We have several property policies as well as our auto insurance with this group. They are always available with guidance, answers to questions as well as there for us when we have insurance policy needs. Thank you to the entire Byron Eckols State Farm Team!!"

Jacob Drinkard

August 30, 2023

5  out of  5 rating by Jacob Drinkard
"I worked with Dawn over the phone and she helped me setup my new insurance policy. She was very kind, knowledgeable, interpersonal, and helped me apply as many savings as possible. I'm very satisfied with my experience at Byron Eckols Statefarm so far!"

Jason Murphey

August 21, 2023

5  out of  5 rating by Jason Murphey
"Travis @ State Farm did a great job and has my business now. It's good to actually have a conversation with reps again. I highly recommend this insurance agency!!"

Valerie Delaney

August 4, 2023

5  out of  5 rating by Valerie Delaney
"Had a great experience placing home owners and auto insurance. Travis was very helpful and knowledgeable. He listened to our needs, answered our questions, and followed through timely with everything. Highly recommend."

Christy Wylie

July 25, 2023

5  out of  5 rating by Christy Wylie
"We recently switched our auto and homeowners insurance policies over to State Farm through Byron Eckols' office. Our experience with Dawn Owens has been awesome so far! Dawn worked with us to get our premiums as low as possible (and the rates do beat the other quotes we got), to get our policies activated and updated with our bank (escrow), and to answer all our questions. In an industry that is daunting and competitive, she made the experience feel very human and safe with her good people skills, warmth, and expertise. Based on our experience so far, I highly recommend working with Dawn in Byron's office!"

Carole Marsh

July 13, 2023

5  out of  5 rating by Carole Marsh
"Dawn was amazing to work with. She was thorough with all the information and answered all my questions to my satisfaction."

Katy W

June 27, 2023

5  out of  5 rating by Katy W
"Travis is my personal and business insurance agent and is very helpful."

Abbey Prusia

June 16, 2023

5  out of  5 rating by Abbey Prusia
"Dawn is an amazing human, personable and very helpful. Switching to State Farm was a breeze!"

Pat Lewandowski

May 22, 2023

5  out of  5 rating by Pat Lewandowski
"We recently changed both our auto and house insurances to State Farm. After an initial phone conversation with Travis Wheeler, he emailed us a quote for our review. We had several phone conversations with Travis in order to tailor the policies to our specific needs. Travis was very professional - easy to talk to and very patient while answering our questions and explaining the quote. We highly recommend State Farm and Travis Wheeler for all your insurance needs!"

Dwight Ayers

May 1, 2023

5  out of  5 rating by Dwight Ayers
"Excellent service, agent was very helpful in setting up insurance policies."

Carolyn Jackson

March 15, 2023

5  out of  5 rating by Carolyn Jackson
"The agents I have dealt with have been very friendly, helpful, and knowledgeable."

Vlad Leshchuk

March 9, 2023

5  out of  5 rating by Vlad Leshchuk
"We have been with State Farm in Wimberly Texas for several years and have been very pleased with the personal service we have received. We have especially been helped by Melinda Hager-Tashnek. She is very professional and patient and has always made us feel cared for. Thank you Melinda for all your hard work!"