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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Vlad Leshchuk

March 9, 2023

5  out of  5 rating by Vlad Leshchuk
"We have been with State Farm in Wimberly Texas for several years and have been very pleased with the personal service we have received. We have especially been helped by Melinda Hager-Tashnek. She is very professional and patient and has always made us feel cared for. Thank you Melinda for all your hard work!"

Bowen Johnson

March 3, 2023

5  out of  5 rating by Bowen Johnson
"State Farm in Wimberley is awesome! I’ve never had a bad experience with any of their insurance agents that work in this office! Everyone is always very kinda, helpful and interested in helping you as best as they can! Any time you walk In the office you are always greeted with smiles and friendly caring personalities!"

Stefan Rainbolt

February 16, 2023

5  out of  5 rating by Stefan Rainbolt
"Professional and timely when I conducted business with the office."

Helen France

February 7, 2023

5  out of  5 rating by Helen France
"Byron and Travis have always provided excellent and efficient service along with terrific coverage. I never worry about being safe with this agency."

A Cox

November 30, 2022

5  out of  5 rating by A Cox
"Travis Wheeler at state farm really helped me with my car insurance and took the time to explain items I didn't understand. Would highly recommend"

Shawn Schlueter

October 29, 2022

1  out of  5 rating by Shawn Schlueter
"Terrible insurance agency. They paid the previous owner of my vehicle when it was totaled: they took all the money every single Month but paid someone else. They are horrible and liars and thieves. Never do business with State Farm or Byron Eckols"

Jeremiah Hernandez

October 28, 2022

5  out of  5 rating by Jeremiah Hernandez
"Recently switched from GEICO back over to State Farm and the process was so smooth and simple. Travis was exceptionally helpful + relatable. Made it easy to communicate our insurance needs without feeling like we were getting fleeced. Cannot recommend their office enough!"

Mike Smith

October 13, 2022

5  out of  5 rating by Mike Smith
"The State Farm agent in Wimberley, TX, Byron Eckols was both very knowledgeable and very helpful in providing adequate coverage for both my new home and my autos. He made the experience very pleasant while being very efficient."

Marinda Stevens

October 12, 2022

5  out of  5 rating by Marinda Stevens
"I maintain all my coverage (home, auto, life, disability, etc) through Byron’s office and always receive NOTHING but exceptional service. Love this team and highly recommend them."

Nancy Davis

October 12, 2022

5  out of  5 rating by Nancy Davis
"Thank you for taking care of my home, car, and life! It’s a lot of work, and I appreciate y’all keeping up with it, because I sure couldn’t! It’s comforting to know that y’all are always there 💙"

joanna booth

October 12, 2022

5  out of  5 rating by joanna booth
"State Farm quality means they take care of our claims, without delay or argument. They patiently educate me on what I don't know and make changes to my policy in real time, as my life and needs change. The price is always a good deal for the service I receive. My loyalty to this company is well founded. Thank you!!"

Cory Wood

October 12, 2022

1  out of  5 rating by Cory Wood
"In no way shape or form do business with State Farm and especially not Byron Echols. My vehicle was totaled, I had full Coverage and was paid on three vehicles on my policy and they paid the previous owner of the vehicle and acted ignorant like they had no idea. They are a huge mistake in the insurnace business."

DJ Weger

September 26, 2022

5  out of  5 rating by DJ Weger
"Entire staff is kind and friendly. They spend as much time as you need never rushing you. Every time I call Byron Echols office they are really attentive and helpful."

Carrie Campbell

September 16, 2022

5  out of  5 rating by Carrie Campbell
"I learned the hard way that quality matters. After struggling with a previous insurance company through a claim, I switched to Byron Eckols and State Farm. The difference is immediately positive with the incredible customer service. But the true test is when the unexpected happens and you need a prompt, professional response. Byron Eckols and his team were there for me. I am grateful that I switched, and I will stay with Eckols."

Lesley Prewitt

September 14, 2022

5  out of  5 rating by Lesley Prewitt
"Travis saved us a LOT of money annually and at the same time provided much better coverage. Highly recommended!"

Josh Crowley

September 1, 2022

5  out of  5 rating by Josh Crowley
"Travis was super helpful in getting best rates on homeowners & auto. highly recommend"

Kyle Young

August 26, 2022

5  out of  5 rating by Kyle Young
"Travis Wheeler was super helpful and explained everything very well, so that we were able make the best decision about our insurance coverage."

Sarah Cavender

August 25, 2022

5  out of  5 rating by Sarah Cavender
"This morning I called and had the pleasure of talking to Travis. He took all the time I needed to answer my questions and gave me straight forward answers. I don't think I have ever had an insurance agent so patient and informative."

J. Reimer Fishing

August 24, 2022

5  out of  5 rating by J. Reimer Fishing
"Thank You Folks! I reached out to Travis concerning both my boat and auto insurance. I was provided with information I did not even know factored into a policy, AND reduced my annual premium from my previous company by a "boat load". No pun intended! Haha, but seriously...Give these guys a call."

Colleen Rockwell

August 17, 2022

5  out of  5 rating by Colleen Rockwell
"Travis Wheeler is my new Insurance agent at State Farm and I couldn’t be happier :) Travis was very knowledgeable and easy to work with. Great communication too. He set our family up with policies for our home and cars as well. Our rates are now cheaper and our coverage is even better!"

Diane Pierce

May 19, 2022

5  out of  5 rating by Diane Pierce
"I especially appreciate your quick response and efficiency."

Tony Lynch

January 8, 2022

1  out of  5 rating by Tony Lynch
"Two agents at this location informed me that I was going to pay $250 deductible for a hit and run accident. Agents didn't tell me they found the driver and he had insurance - they found him two days prior to me taking my car into the shop for the $250 repair. State Farm declined my uninsured motorist deductible and charged me a $500 deductible for the repair. I was not notified of this before I saw the bill. I would not have taken my car into be repaired had I known they had found the other driver's insurance. I would have waited for this to be paid for by his insurance company. Now I'm on the hook for $500. Look it's not about the money, it's about not taking care of your customer enough. Local agents should have been monitoring my claim but they were not...or didn't think to tell me the driver was found or that the deductible had increased."

Stephen Whittaker

October 26, 2021

5  out of  5 rating by Stephen Whittaker
"Sold house, needed coverage for rental while still in home and contents coverage until new house is built. Excellent, easy, done!"

Jim Beall

October 13, 2021

5  out of  5 rating by Jim Beall
"Both my wife and I were very impressed with the emphasis on professionalism and customer service at the Byron Echols State Farm Agency in Wimberley. Travis Wheeler was our agent (Byron came by also to introduce himself and talk) and was very professional, thorough and efficient in presenting all the possibilities there were to meet our home, auto, & umbrella liability needs. State Farm has a lot of tools in their tool kit! He then gave me a printout with all the possibilities I was interested in for reviewing at home. A phone call the next day finalized our policies and in about 24 we are now State Farm Policy holders! It was very obvious during this whole experience that Byron, Travis and the rest of the professionals at the Agency are customer oriented and anxious to serve the customers needs. In a very short time, they have made both my wife and I believers!!"

James Alexander

October 8, 2021

5  out of  5 rating by James Alexander
"Just started my own vehicle and life insurance today with them, and the whole team there was very helpful and patient with me. They explained every little detail and made me feel as if I were getting the best value possible."